How to choose a
contractor
The questions to ask and the red flags to avoid when hiring a remodeler in Massachusetts.
By Eric Murray, owner · MA CSL #077319 · HIC #174394Updated May 30, 2026
How to choose a contractor
The contractor you choose matters more than any single material. A good one protects your home, your budget, and your peace of mind. Here’s what to look for — and what should give you pause.
Questions to ask
Are you licensed and insured? In Massachusetts, ask for the CSL and HIC numbers and proof of insurance. Do you provide itemized estimates? A clear breakdown of labor and materials signals transparency. Who’s on site? Know whether the owner is involved or it’s subcontracted out. Can I see recent work and references? Real projects and real clients tell the story. Who pulls the permits? A professional handles permitting and inspections.
Red flags to avoid
Pressure to sign immediately, large cash deposits up front, no written contract, no license or insurance, and bids dramatically lower than everyone else. If it feels off, it usually is.
The Murray difference
We’re owner-operated and fully licensed (MA CSL #077319, HIC #174394). You work directly with Eric, you get an itemized estimate, and the person who quotes the job is the person who stands behind it.
Frequently asked
How do I verify a contractor in Massachusetts?+
Ask for their Construction Supervisor License (CSL) and Home Improvement Contractor (HIC) registration numbers, and confirm they carry insurance. You can look up licenses through the state.
Is the lowest bid the best choice?+
Rarely. The lowest bid often means lower-grade materials, missing scope, or corners cut. Compare itemized estimates line by line, not just bottom-line numbers.
Related guides
Hire with confidence
Get a free, itemized estimate from a licensed, insured contractor.